Introduction
We respect your privacy. We also promise to honor your requests not to use your information. Below is our policy on your information and how we use it. If you have any questions
about our policy or about how to change your account with us, please contact web@planetraw.com.
This policy describes our collection of data - what we collect, how we collect
it, and what we do with it. We also discuss security, and your choices for opting
out of data collection.
By visiting our web site and using our ordering system, you are consenting to
some collection of your personal and non-personal specifically
as described below.
Information we collect
There are several types of information we collect, depending on what you do on
our site. Private Information is information that identifies you as an individual,
like your name, email address, and street address. Usage information
pertains to the use of our site - what pages are visited, etc. This information does not identify you personally.
How We Collect Information
You can visit our web site without disclosing any information. We may keep track
of the internet service address that people use when they visit us, to analyze
information about who visits us and from where.
If you have an account with us, we may ask you to provide information
about yourself. We may also request certain information from you for
access to certain areas of our site.
If you order products from our site, it is necessary for us to possess Private
Information about you. We also maintain a record of your online account, product
purchases, and other information necessary to do business with you, such as credit
card information. This information is closely protected on encrypted servers.
We may also collect information about you when you post comments or questions
to our site.
When you visit our site, we may collect Usage Information about you: where you
visited, where you exited, what type of operating system and browser you have.
We do this so help us improve our site and make it more interesting.
We may also use information that helps us understand where our orders come from,
and how people who order came to our site.
This Usage Information does not contain any Private Information about you. We
may collect and share this Usage information with other companies, compensated
or not, to help us understand and improve our web site and online ordering. However,
no one can trace any such information to you and cannot contact you as a result
of receiving this information.
How We Use Information
We do not sell, share, or otherwise disclose any of your information except as
noted below. We never disclose credit or financial information to anyone, ever.
We may use, or disclose, other information we collect in the following circumstances:
Online Purchases:
We may use your personal information to enhance and/or personalize your shopping
experience on our site, creating faster and more convenient ways to order. We
use this information to process and track your purchases and shipments. We may
also use your information with third party businesses to process transactions,
fulfill shipments, or otherwise assist in the completion of your order placed
on our site.
Order Analysis:
We use your information to analyze and report on sales and products that our customers
order, and who orders what type of product. We also use this information to inform
you of our interesting products and special offers.
Legal:
If we believe we are required to provide your Private Information by a law enforcement
agency, we will do so. We may also do so to protect the rights of our company
and its property and employees.
Customer Lists:
Our customer lists are an asset of our company. If we were to sell all or part
of our company, our customer lists and information about our customers may be
included in the sale.
Cookies:
A cookie is a small piece of information placed on your hard drive. The use of
cookies is standard practice on the internet, and almost all major sites use them.
Cookies, like everything else, can be used inappropriately. However, used properly,
cookies can be very helpful to both users and web sites. The "cookie"
itself does not store your name, your email address, or any other Private information.
It does not read information on your computer other than itself. It is merely
an identification code that tells us if you are an account holder or previous
visitor to our site. It can only be retrieved by the site that placed it.
We use cookies for these purposes only:
- To remember you when you revisit our site.
- To make it more convenient to order from our site (automating data entry
for you, etc).
- To increase the level of services and customize aspects of our site for
you.
- To understand how you use our site, and what you find interesting.
Most web browsers are set to automatically accept cookies. This is usually
the most convenient option. You can also change your browser settings to either
not accept cookies, or ask your permission before doing so. Please note that
not accepting cookies will make web site navigation more difficult, and may
prevent you from viewing and changing your account and your order history, taking
advantage of promotions and discounts, or visiting certain areas of the web
site. However, you can still access most of the features on our site without
accepting a cookie. Some of our partners who provide services associated with
our site, like advertising or email promotions, may use cookies. We do not have
access to these cookies, nor do they have access to ours.
How to Update, Correct, or Delete Information About You:
You may view, change or delete information in your account.
Please sign-in and select the "Modify Profile" page to view and change
your information. If you order online
from us, we must maintain and use your information. If you wish to delete certain
information, you may not be able to order from us, visit areas of our web site,
and/or participate in contests or promotions.
Site Links:
As a convenience for our customers, we may provide links to other sites from
time to time. We are not responsible for content or practices on these sites,
however. Please make sure you are familiar with the privacy policies on these
sites before providing any information.
Children:
Our Site is geared toward the adults and the general public.
While we believe that there is nothing on the site that is objectionable to
children, this site is not intended for them, nor do we intend to collect any
information on children. To respect their privacy, children should not provide
any personal information on our site. Parents should always supervise children
while they are online.
Policy Changes:
We reserve the right to change our policy from time to time, as conditions may
dictate. Our policy is dated at the top with the Effective Policy date, usually
postdated by 14 days. In the event that we do change our policy, we will post
it, along with new dates and effective dates. The new policy applies to all
present and past visitors of our web site. The new policy supercedes any older
policies. Please check our policy page each time you visit to make sure you
are aware of the current policy. Our policy will always be available through
a link on our front web page.
Feedback:
We always welcome your comments and suggestions. Should we be able to help you
in any way, please contact us at web@planetraw.com.
You may also call us at 310-587-1552.
Our street address is Juliano's Raw, 609 Broadway, Santa Monica, CA 90401.
Copyright 2004,2005 Planet Raw. |
